FAQ

Park Hopper Supply

Who are you?

Park Hopper Supply is owned and operated by Melissa Joy who frequently travels, especially to theme and National parks. This company was born on the premise that everyone needs a little joy in their life, so why not wear clothes and have accesories that represent some of your favorite things? A few of my favorite things are rides and characters displayed at my favorite parks! So in 2016 I put my design degree to work and began creating each design from scratch! Then I hand choose the material that our manufacturer will print them on! After they are packaged with love and a little pixie dust and sent to you to enjoy and love as much as I do! 

How long is shipping?

Processing takes 1-14 business days depending on what you ordered and shipping takes 1-15 business days depending on what you chose at checkout and where you live. However, if you happen to live in Sir Lanka, Neverland or Arendelle please understand that shipping could take a bit longer.

What size should I be ordering?

You can find everything on our sizing guide HERE.

Can I customize my shirt cut or color?

Yes! Add THIS listing to your order and be sure to leave your choice for cut and color that's offered in the listing photos.

I placed my order wrong, what do I do?

Email us :) Most issues can be fixed if you get in contact with us ASAP!

Tracking says my order has arrived, but it never came!

Well, we are not the Post Office but email us AFTER 24 hours from the delivery email and we will see what we can do!

I need to return, what do you allow?

If your item is damaged or has printing issues we will return no matter the issue, however please email us before dropping it in the mail. Since our products are made to order you must check the sizing guide prior to your purchase since we do not offer sizing exchanges or returns. Keep in mind our tees are 100% cotton and have spot on sizing guides! Furthermore, once an order is placed it is considered final. We may be able to intercept printing to change size, but no guarantee is made for this.

Do you allow custom orders?

Occasionally, email us to find out more.

Do you do bulk orders?

Yes! Please message us to talk options. We even make non theme park tees as well!

I have quite the social following, do you allow brand reps?

We do! However we like to handpick our reps, check out our Instagram as we regularly have searches!

How do I apply a vinyl decal?